Last updated:2026
MDS NE respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit https://mdsne.co.uk/ contact us, request a quotation or make an enquiry about our services.
MDS NE is a construction, refurbishment, fit-out, mechanical and electrical contractor operating across Newcastle upon Tyne and the wider North East.
Contact details
MDS NE
6 Swallow Court
Wallsend
NE28 9FS
Telephone: 07880 712570
Email: info@mdsne.co.uk
Website:https://mdsne.co.uk/
For the purposes of UK data protection legislation, MDS NE is responsible for the personal information covered by this Privacy Policy.
Depending on how you interact with us, we may collect information including:
your name;
telephone number;
email address;
company or organisation name;
property or project address;
details about the work, services or project you are enquiring about;
correspondence between you and MDS NE;
information you provide through website contact or enquiry forms;
technical information such as your IP address, browser type and device information;
information about how you use our website, where analytics technologies have been enabled and you have provided any required consent.
Please avoid submitting sensitive personal information through our website unless it is genuinely necessary for your enquiry.
We may collect personal information when you:
submit an enquiry through our website;
contact us by telephone or email;
request a quotation;
communicate with us about a potential or existing project;
become a customer, supplier or subcontractor;
interact with our website.
We may also receive information from third parties where appropriate, for example contractors, professional advisers, suppliers, property managers, commercial clients or other organisations involved in a project.
We may use your personal information to:
respond to enquiries;
arrange site visits;
prepare quotations or estimates;
discuss potential construction, refurbishment, fit-out or M&E work;
deliver services you have requested;
manage projects and customer relationships;
communicate with customers, suppliers, subcontractors and professional advisers;
maintain business, contractual and financial records;
manage and improve our website;
protect our website and IT systems;
comply with legal, regulatory and insurance requirements;
establish, exercise or defend legal claims.
We will not sell your personal information.
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
For example, where you ask us to provide a quotation or carry out work.
Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights.
Our legitimate interests may include:
responding to business enquiries;
managing customer and supplier relationships;
operating and protecting our website;
maintaining appropriate business records;
improving our services;
establishing or defending legal claims.
Where we need to process information to comply with a legal or regulatory requirement.
Where consent is the appropriate lawful basis, for example for certain types of website tracking or direct marketing.
Where we rely on consent, you may withdraw it at any time.
When you submit a form through https://mdsne.co.uk/, the information you provide is used to respond to your enquiry and, where appropriate, provide quotations or discuss our services.
Submitting an enquiry does not automatically subscribe you to marketing communications.
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to function correctly. Other technologies, such as analytics or marketing cookies, will only be used where permitted and where any required consent has been obtained.
Where necessary, personal information may be shared with organisations including:
website hosting and IT service providers;
email and communications providers;
accountants and professional advisers;
insurers;
subcontractors and suppliers involved in delivering a project;
consultants and other professionals working on a project;
regulatory authorities or law enforcement bodies where required by law.
We only share information where there is a legitimate reason to do so and only provide information reasonably required for that purpose.
Some technology providers used to operate our website, email or other business systems may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure it is protected in accordance with applicable UK data protection law.
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.
As a general approach:
unsuccessful or general enquiries will normally be retained for no longer than reasonably necessary to manage and follow up the enquiry;
customer, contractual, project and financial records may be retained for up to six years following completion of the relevant relationship or transaction, or longer where required by law, insurance requirements or a legitimate legal reason;
website analytics information is retained according to the settings of the relevant analytics service.
Retention periods may vary where there is a legal, regulatory, contractual, insurance or dispute-related reason to keep information for longer.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
However, no internet-based system can be guaranteed to be completely secure.
Depending on the circumstances and the lawful basis being relied upon, you may have rights including the right to:
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your information;
request restriction of processing;
object to certain processing;
request transfer of your information in certain circumstances;
withdraw consent where processing is based on consent.
These rights are subject to conditions and exemptions under UK data protection legislation.
To exercise your rights, contact:
Where we process your personal information on the basis of legitimate interests, you have the right to object to that processing in certain circumstances.
If you have concerns about how we use your personal information, please contact us first at:
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Information about making a complaint is available at:
Our website may contain links to external websites.
MDS NE is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy information provided by those websites before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The date shown at the top of this page indicates when the policy was last updated.
For questions about this Privacy Policy or how MDS NE handles personal information, contact:
MDS NE
6 Swallow Court
Wallsend
NE28 9FS
Telephone: 07880 712570
Email: info@mdsne.co.uk